How to Log In to Amazon
Logging into Amazon is fast when everything works. The few times it does not — wrong password, code never arrives, locked account — the fixes are straightforward once you know where to look.
Log in on desktop
Open the Amazon website and click Sign in. Enter your email or phone, then your password. Avoid the "keep me signed in" option on shared computers.
Log in on mobile and in the app
Open the Amazon app and tap Sign in. Most platforms support biometric login (Face ID or fingerprint) after the first successful login.
Two-factor verification
If you have enabled 2FA, Amazon asks for a code from your authenticator app or SMS after the password. Authenticator codes are faster and more reliable than SMS.
Fixing common login errors
Wrong password — use the show/reveal toggle to check for typos or trailing spaces. Code never arrives — check network and the country code on file. Account locked — wait the cooldown then try the password-reset flow.
Frequently asked questions
Can I log in to Amazon without my phone?
Yes if email login is enabled. If 2FA is on and you have lost your phone, use the account-recovery option.
How many wrong attempts before Amazon locks the account?
Lockouts usually start at five wrong attempts and last 15-30 minutes.
Related guides
How to Create an Amazon Account (Step-by-Step Guide)
A clear, plain-English walkthrough of registering a new Amazon account, choosing a strong password, and securing your profile with verification.
How to Log In to Amazon (and Fix Common Login Problems)
Step-by-step instructions for logging into Amazon on desktop and mobile, plus fixes for the most common error messages and account-locked scenarios.
How to Reset Your Amazon Password (Safely)
Reset a forgotten or compromised Amazon password in a few minutes, plus tips for picking a strong replacement and preventing future account takeovers.
How to Create a Amazon Account
A step-by-step guide to opening a new Amazon account, choosing a strong password, and verifying your details.