International Shipping on H&M
Cross-border orders on H&M unlock items unavailable locally, but you need to plan around duties, longer transit, and stricter return policies.
Eligible destinations
H&M ships to a list of supported countries. The product page shows whether your country is eligible before you check out.
Duties and taxes
Most regions charge customs duties above a small de-minimis value. H&M sometimes collects these at checkout (delivered-duty-paid); otherwise the courier collects on delivery.
Tracking and transit
International parcels often pause at customs for 1-7 days. Tracking updates may be slower than domestic.
Returns
Cross-border returns can be expensive and slow. Confirm the return policy before ordering.
Frequently asked questions
Do duties refund if I return the item?
Sometimes — depends on country and courier. Apply to customs separately.
Will H&M ship to a freight forwarder?
Usually yes, but the platform may not protect against forwarder-side issues.
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